About HFI

Example Clients

Since 1981 we have focused on software usability. HFI is the largest company in the field by a factor of five. This is no accident.

We do direct consulting work for a wide range of top companies like…
(a list of companies we train is just too long to think about!)

Financial services / Insurance
ADP Aditya Birla AFLAC American Express American Family Insurance Ameritrade ANZ Bank of Australia Banamex Bank of the West BlackRock Blue Cross Blue Shield Canara HSBC CBC China Construction Bank Citibank N.A Citi Group (USA, HK, India) Charles Schwab Chase Manhattan Bank Chicago Mercantile Exchange Chubb Insurance Commerce One Concur Technologies DBS Bank Deloitte Touche Consulting Group Deutsche Bank DST E-Trade Ernst & Young Euroclear Experian Federal Reserve Bank Fidelity Fireman's Fund First Health Freddie Mac GE Capital Goldman Sachs H&R Block HDFC Bank HDFC ERGO HSBC Bank Limited	HSBC InvestDirect ICICI Bank Limited ICICI Prudential Life Insurance IDBI Bank ITEL Laboratories i-flex solutions JPMorganChase Liberty Mutual London Life Insurance Company MetLife Kaiser Permanente MassMutual Financial Group MBNA NASDAQ Nationwide Finance and Insurance Northern Trust Bank Penn Mutual Pershing PricewaterhouseCoopers Progressive Insurance Principal Financial Group Provident Mutual Life Insurance Prudential Insurance Rakbank Dubai Rabobank Royal Bank of Canada Reuters Analytics Sallie Mae Santander Bank (Mexico) St. Jude Medical Smith Barney Standard Chartered Bank Standard Bank of South Africa Swiss RE Sun Life Financial TD Waterhouse Toronto Dominion Bank UBS Financial Group Vanguard Group Washington Mutual Bank Wellpoint World Bank
Government
California Lottery Centers for Disease Control and Prevention City of Los Angeles Congressional Research Service Department of Justice DOT Federal Carrier Safety Administration Federal Aviation Administration Federal Communication Administration Federal Motor Carrier Safety Administration Health Resources and Services Administration Housing & Development Board of Singapore Infocom Development Authority of Singapore Internal Revenue Service Kuwait Government Online Library of Congress Medline Plus Ministry of Defense – Singapore Ministry of Transport – Singapore National Cancer Institute National Institute on Aging National Institute of Neurological Disorders and Stroke National Institute of Deafness and Other Communication Disorders	National Institute of Mental Health National Institutes of Health National Library of Medicine National Oceanic and Atmospheric Administration National Science Federation New York Courts Occupational Safety and Health Administration Organdonor.gov Prime Ministers Office – Singapore Public Transport Council – Singapore Public Works and Government Services of Canada Social Security Administration State of California State of Connecticut State of New York State of Washington State of Wisconsin Unicor Union Bank of California US Coast Guard US Department of Agriculture
Automotive
Bosch Daimler Chrysler Ford Motor Mahindra & Mahindra Mercedes Benz USA OnStar	Penske Truck Rental Renault Toyota Volkswagen Yamaha Motors
Healthcare
AIM Specialty Health Anthem BC/BS Blue Cross/Blue Shield Columbia University Medical Center Covance Discovery Health Medicinenet	NextGen Patterson Dental Sentara St. Jude Medical Sutter Health United Health Care WebMD
Travel and Hospitality
AAA Adidas Alaskan Air Amadeus American Express Consumer Travel Network Air China Carlson Wagonlit Travel Concur Disney Cruise Line Disney Vacation Club	Jet Airways Marriot Renaissance Cruises Rockwell Collins Sabre Sandals Resorts Taj Hotels Resorts and Palaces TravelGuru United Airlines Walt Disney World
Shipping
FedEx GAC Shipping	UPS OOCL
Appliances
Best Buy Fujitsu Haier	Midea Siemens India Sony
Products
3M Armstrong Caterpillar EveryBook John Deere Gillette	Haier Hershey's Chocolate Kodak OSIM Products Proctor and Gamble Rainbird REI

Telecommunications
Alltel Alcatel Ameritech AT&T Bell Atlantic Bell Canada Bell South British Telecom China Telecom Cincinnati Bell Cincom Systems Digia GEM Plus Globe Telecom Philippines Idea Cellular Merrill NDS Nuance PageNet Plant Equipment	PlayPhone Proximity BBDO Reliance Communications Sagem Wireless Southwestern Bell Spirent Communications Sprint Sprint PCS Subscriber Computing Sony-Ericsson Starhub RIM (Blackberry) MCI Motorola Verizon Verizon Wireless Vodafone UUNet Watania Telocom Zimmerman Associates
Medical
Aastrom Biosciences Abbott Diabetes Care Anthem BC/BS Astra Zeneca Pharmaceuticals Baxter Beckman Instruments Beckman Coulter BD Biosciences Blue Cross/Blue Shield Bristol-Myers Squibb Brotherhood Mutual Care First Caremark Express Scripts GE Medical Systems	Glaxo Smith Kline Guidant IDX Systems Incyte Genomics Indian Health Services (American Indians) McKesson HBOC Medtronic Minimed Natus Novartis Roche Diagnostics Stryker Thomson Scientific Walgreens WellPoint Wyeth
Media
BBC International and World Service Bennett Coleman Direct TV Film Board of Montreal Canadal Livemint - Hindustan Times	McGraw Hil Press Trust of India (PTI) Scientific Atlanta Times Internet Limited Worldspan
e-Commerce and Portals
Alibaba AOL Barnes & Noble Baidu Bharatmatrimony Bloomingdales Carwale.com Checks in the Mail Coldwater Creek eBillMe Fanball Fossil Globalsources Grainger	Land's End Macys MakeMyTrip.com MapQuest Microsoft OfficeMax PayPal Staples Tickets Now Yahoo VeriSign WebMD Weight Watchers Walmart
Software development
Adobe Ardent Software Aricent Group Avery Dennison Black Rock Solutions BMC Software Cincom Computer Associates Hyperion Solutions Knight-Ridder Kroll Ontrack HCL India Pvt Ltd Hewlett Packard Infosys Interwoven	Microsoft Neptune Software Novell Platinum Technologies Rolta SAP Sapient Semantec Sharp Software India Pvt ltd Sungard SurePrep Quest Software Tata Consultancy Wipro Technologies
Hardware
Dell Dibold Gateway Computer HP HP Labs HTC Huawei Honeywell Intel LG	NCR Nokia Pitney Bowes Qualcomm Samsung Seagate Siemens India Sony Texas Instruments Xerox
Energy
BC Gas BP Amaco BP Gas and Electric Chevron/Texaco Chesapeake Energy Corporation Conoco Phillips	Exxon Mobile Florida Power and Light Hydro One Northeast Utilities Service Company Modular Mining Syncrude
Commercial Software
ADP Auto Desk	SAP
Aerospace
AIRINC Boeing Lockheed Martin	Northrop Grumman Rockwell-Collins
And lots of others too!
American College Testing Arbitron Cargill dotMobi Columbia University Linklaters	Manheim Auctions National Wildlife Federation National Foundation for Training in Entrepreneurship State University of New York Truth Marketing