About HFI

Example Clients

Since 1981 we have focused on software usability. HFI is the largest company in the field by a factor of five. This is no accident.

We do direct consulting work for a wide range of top companies like…
(a list of companies we train is just too long to think about!)

Financial services / Insurance
ADP AFLAC American Express American Family Insurance Ameritrade ANZ Bank of Australia Banamex Bank of the West Blue Cross Blue Shield Bloomberg China Construction Bank Citibank N.A Citi Group (USA, HK, India) Charles Schwab Chase Manhattan Bank Chicago Mercantile Exchange Chubb Insurance Commerce One Concur Technologies Deloitte Touche Consulting Group Deutsche Bank DST Ernst & Young Euroclear Experian Federal Reserve Bank Fidelity Fireman's Fund First Health Freddie Mac Goldman Sachs H&R Block HDFC Bank HSBC Bank Limited ICICI Bank Limited ICICI Prudential Life Insurance Limited	IDBI Bank i-flex solutions JPMorganChase Liberty Mutual London Life Insurance Company MetLife Kaiser Permanente MassMutual Financial Group MBNA NASDAQ Nationwide Finance and Insurance Northern Trust Bank Penn Mutual PricewaterhouseCoopers Progressive Insurance Principal Financial Group Provident Mutual Life Insurance Prudential Insurance Rakbank Dubai Rabobank Royal Bank of Canada Reuters Analytics Sallie Mae Santander Bank (Mexico) St. Jude Medical Smith Barney Standard Chartered Bank Standard Bank of South Africa Swiss RE Sun Life Financial TD Waterhouse Toronto Dominion Bank UBS Financial Group Vanguard Group Washington Mutual Bank World Bank
Government
California Lottery Centers for Disease Control and Prevention Congressional Research Service Department of Justice DOT Federal Carrier Safety Administration Federal Aviation Administration Federal Communication Administration Federal Motor Carrier Safety Administration Health Resources and Services Administration Housing & Development Board of Singapore Infocom Development Authority of Singapore Internal Revenue Service Kuwait Government Online Library of Congress Medline Plus Ministry of Defense – Singapore Ministry of Transport – Singapore Prime Ministers Office – Singapore Public Transport Council – Singapore	Public Works and Government Services of Canada National Cancer Institute National Institutes of Health National Institute on Aging National Library of Medicine National Institute of Neurological Disorders and Stroke National Institute of Deafness and Other Communication Disorders National Institute of Mental Health National Oceanic and Atmospheric Administration National Science Federation New York Courts Occupational Safety and Health Administration Organdonor.gov Social Security Administration State of Connecticut State of Washington State of Wisconsin Union Bank of California US Coast Guard US Department of Agriculture
Automotive
Bosch Daimler Chrysler Ford Motor Mercedes Benz USA OnStar	Penske Truck Rental Renault Toyota Volkswagen Yamaha Motors
Healthcare
Anthem BC/BS Blue Cross/Blue Shield Columbia University Medical Center Discovery Health Medicinenet	St. Jude Medical Sutter Health United Health Care WebMD
Travel and Hospitality
AAA Adidas Alaskan Air Amadeus American Express Consumer Travel Network Air China Carlson Wagonlit Travel Concur Disney Cruise Line	Disney Vacation Club Marriot Renaissance Cruises Rockwell Collins Sabre Sandals Resorts Taj Hotels Resorts and Palaces United Airlines Walt Disney World
Shipping
FedEx GAC Shipping	UPS OOCL
Appliances
Haier Midea	Siemens India Sony
Products
3M Caterpillar EveryBook John Deer Gillette Haier	Hershey's Chocolate Kodak OSIM Products Proctor and Gamble Rainbird

Telecommunications
Alltel Alcatel Ameritech Bell Atlantic Bell Canada Bell South British Telecom China Telecom Cincinnati Bell Cincom Systems GEM Plus Globe Telecom Philippines Idea Cellular PageNet Plant Equipment PlayPhone	Reliance Communications Southwestern Bell Spirent Communications Sprint Sprint PCS Subscriber Computing Sony-Ericsson RIM (Blackberry) MCI Motorola Verizon Verizon Wireless Vodafone UUNet Watania Telocom
Medical
Aastrom Biosciences Abbott Diabetes Care Anthem BC/BS Astra Zeneca Pharmaceuticals Baxter Beckman Instruments Beckman Coulter BD Biosciences Blue Cross/Blue Shield Bristol-Myers Squibb Brotherhood Mutual Care First Caremark Express Scripts GE Medical Systems	Glaxo Smith Kline Guidant IDX Systems Incyte Genomics Indian Health Services (American Indians) McKesson HBOC Medtronic Minimed Novartis Roche Diagnostics Stryker Thomson Scientific Walgreens WellPoint Wyeth
Media
BBC International and World Service Direct TV Film Board of Montreal Canada Livemint - Hindustan Times	PMcGraw Hill ress Trust of India (PTI) Scientific Atlanta Times Internet Limited Worldspan
e-Commerce and Portals
Alibaba AOL Barnes & Nobel Baidu Bharatmatrimony Bloomingdales Carwale.com Checks in the Mail eBillMe Fanball Globalsources Grainger Land's End	Macys Microsoft MapQuest OfficeMax PayPal Staples Tickets Now Yahoo VeriSign WebMD Weight Watchers Walmart
Software development
Avery Dennison Ardent Software Black Rock Solutions BMC Software Computer Associates Hyperion Solutions Knight-Ridder HCL India Pvt Ltd Hewlett Packard Infosys Interwoven	Microsoft Neptune Software Novell Platinum Technologies SAP Sapient Semantec Sharp Software India Pvt ltd Sun Microsystems Quest Software
Hardware
Dell Dibold Gateway Computer HP HP Labs HTC Huawei Honeywell Intel NCR	Nokia Pitney Bowes Qualcomm Samsung Seagate Siemens India Sony Texas Instruments Xerox
Energy
BC Gas BP Amaco BP Gas and Electric Chevron/Texaco Chesapeake Energy Corporation Conoco Phillips	Exxon Mobile Florida Power and Light Hydro One Northeast Utilities Service Company Modular Mining Syncrude
Commercial Software
ADP Auto Desk	SAP Sun Microsystems
Aerospace
AIRINC Boeing Lockheed Martin	Northrop Grumman Rockwell-Collins
And lots of others too!
Arbitron Cargill dotMobi Columbia University	Linklaters National Wildlife Federation National Foundation for Training in Entrepreneurship