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Global Facts

Over 25 Years in Business   175 Staff Worldwide

Eric Schaffer, PhD, started HFI in 1988, building on his half of Human Performance Associates, Inc., a company he helped start in 1981.

 

HFI's technical staff has over 750 years of combined usability engineering experience.

13 Global Offices   250 Corporate Standards

Our home office is in Fairfield, IA, with satellite offices in Boston, MA; Baltimore, MD; Chicago, IL; Minneapolis, MN; New York, NY; San Francisco, CA; London, UK; Mumbai, Bangalore and Pondicherry, India; Singapore; and Shanghai, China..

 

HFI consultants have led over 250 corporate standards customization projects for Fortune 500 clients.

2000+ Courses Taught   1,700+ Usability Professionals Certified

HFI's wide range of courses in user-centered design has given developers practical skills to create interfaces that are easier to use. Our ergonomics knowledge is a dynamic blend of art and technology, constantly upgraded by the latest research in the cognitive sciences.

 

HFI-Certified Usability Analysts pass an examination demonstrating their mastery of the fundamental principles of user-centered design.

Multiple Domain Expertise   22 Graphics Staff

HFI has domain expertise in financial services, insurance, telecommunications, banking, manufacturing, software development, shipping, healthcare, medical equipment, government, and consumer products.

 

A world class graphics staff dedicated to producing quality graphics in tune with usability guidelines.

Regional Facts

Americas Asia Europe
  • 20 PhD staff
  • Very high level of specialized human factors experience
  • Over 100 highly skilled user-centered design staff
  • 22 graphics staff
  • 10 IT staff
  • Diverse range of operations
  • Highly qualified multilingual staff
  • Wide range of domain expertise
  • Expertise in delivering localized solutions
  • Strategically located in central London