Domains & Technologies
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Since its inception, HFI has done extensive human factors work in almost
every domain and technology, such as:
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Government services are migrating to the Web and other computer environments.
This is making it critical to understand and implement the principles
of user-centered design. How prepared are you? Take our usability
quiz and find out. Or apply for our free
one-hour site evaluation.
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1. Repurpose – use interface standards
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Avoid reinventing the wheel. Create a library of design patterns that
you can adapt to each project.
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2. Train GUI designers/developers
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24% had no easy way for customers to move between major sections.
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3. Train Web designers
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Learn to analyze objectives, user population, and task flow to determine
the most effective Web structure.
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4. Keep screen navigation a no-brainer
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Use navigation models that efficiently match the user task flow.
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5. Test your designs
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Don't wait until it's too late to change. Test right from the beginning
with the people who will use the applications.
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6. Make Intranets easy to use
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Interfaces must be intuitive. Apply ergonomic principles in the development
phase to ensure end-user efficiency.
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7. Make forms ergonomically efficient
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The transition from paper to electronic media demands knowledge of proven
usability principles.
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8. Design for the masses
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Not everyone has a Ph.D. in searching government sites. Design for the
proper user profile.
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9. Design to handle change
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Design your navigation structure with the flexibility to handle growing
information services.
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10. Plan for usability
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Use proven methods to create standards, implement designs and test effectiveness.
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Human Factors International's GSA contract offers government agencies
a simple vehicle for using our training and consulting services in user
interface design.
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Schedule 70 (IT Schedule)
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Special Item Numbers:
- 132-33 Perpetual Software License
- 132-50 Training
- 132-51 Information Technology Professional Services
- FSC Class: 7030, Information Technology Software
Government Contact Form
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Government Agency |
Service Provided |
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Internal Revenue Service (IRS)
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- Created national GUI standards
- Created high-level structure for tax system modernization desktop
- Onsite GUI design training
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Social Security Administration
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- Developed GUI standards
- Supported design of reengineered disability system
- Onsite Web design & GUI design training
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Bureau of Census
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- Expert review of economic and agricultural census software
- Onsite GUI design training
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Department of Energy
Energy Information Administration (DOE EIA)
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- Expert review of Web site
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Federal Statistics
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- Usability testing conducted by HFI using the usability labs
at the Bureau of Labor Statistics in Washington DC
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IRS Office of Chief Counsel
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- Developed GUI standards
- Created high-level structure for Counsel Automated Systems Environment
(CASE-MIS)
- Detailed design for disclosure litigation
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U.S. Geological Society
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- Expert review of Web site
- Usability testing workshop
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National Cancer Institute
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- High-level architecture of Cancer Net
- Usability testing workshop
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National Institute of Neurological
Disorders and Stroke (NINDS)
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- Redesigned and implemented this Web site (launched June 2000)
- Branding analysis/recommendation
- High-level architecture
- Web standard
- Web design course
- Accessibility standard
- HTML prototype for usability testing
- Content management high-level architecture, half-standard, job-aid
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Library of Congress
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- Onsite Web design training
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Environmental Protection Agency
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- Onsite Web design training
- Expert review of Web site
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New York State Department of Social Services
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- Onsite GUI design training
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New York State Office of Court Administration
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- Onsite GUI design & user-centered analysis training
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South Dakota State Bureau of Personnel
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- Onsite Web design training
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Louisiana State Office of Information
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- Onsite Web design training
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Call 1-800-242-4480, or Request
more information
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