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HFI follows its own proven method. We also have the understanding, strategy,
tools, and people to help our clients benefit from mature usability operations.
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HFI is leading the way in institutionalizing mature usability processes.
We have worldwide experience in change management, methodology,
tools, organizational design, and staffing. We help clients create
mature usability operations, as we have done at HFI.
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Institutionalization of Usability Book
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HFI provides complete usability infrastructure. Our templates and
standards can be easily customized to any organization's needs.
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Usability Central
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We provide teams of usability staff who are dedicated to a single
client long term. These teams include experienced usability, graphics,
prototyping, and editing staff.
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Sustained Support
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HFI is well known for making clearly defined standard packages
for usability engineering work. These specific programs are well
understood and supported. We can also customize them to a wide range
of needs.
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Expert Review
Interface Structure
Standards
Detailed Design
Usability Testing
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HFI operates the world's largest certification program for software
usability. This program is rigorous, with only a 70% average pass
rate for the exam. We have certified over 1,000 CUAs, including 90
of HFI's own staff.
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CUA Certification
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The HFI operation in India is the first usability vendor to be
ISO certified (ISO 9001:2000). This requires a coherent process
from staff acquisition, project fulfillment, feedback, and improvement.
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Tour HFI India |
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