Usable. Experience. Design.

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Our Team


	HFI's technical staff has over 500 years of combined usability engineering experience.

CEO
Eric Schaffer, PhD, CUA, CPE	CEO

Managing and Executive Directors
Apala Lahiri Chavan, MA, MSc, CUA	V.P. Asia, Course Instructor
Susan Weinschenk, PhD, CUA	Chief of Technical Staff
Jerome Nadel, MS, CUA, CPE	Chief Experience Officer, Executive Managing Director, Course Instructor
Kathleen Straub, PhD, CUA	Chief Scientist, Course Instructor
Elisa del Galdo, BS, MS	Chief Technical Officer - Europe
Jianming Dong, PhD	Chief of Technical Staff - Asia, Managing Director, Greater China, Course Instructor
Phil H. Goddard, PhD, CUA	V.P. Western Region, Course Instructor
Mona Patel, MS, CUA	V.P. Eastern Region, Course Instructor
Noel Holmes, MBA, CUA	V.P. Central Region
Jeff Horvath, PhD, CUA
Spencer Gerrol, CUA
Scott Weiss, BS	Executive Director - Europe
Nuray Aykin	Executive Director of Contextual Innovation - Asia
Nigel Grace	Managing Director, Europe
Mahesh Menon	Managing Director, Singapore
Arno Bublitz	Territory Manager, Europe

Project Directors
Alan Rose, MS
April McGee, MS, CUA	Course Instructor
Baili Liu, PhD	China
Beena Prabhu, CUA	Contextual Innovation and Ethnography
Cathy Herzon, MS, CUA
Ciarda Henderson-Geist, MS, CUA
David Bell, MSc	Course Instructor
David Mahaffey, CUA
Drew Falk, MS, CUA	Course Instructor
Jason Williams, PhD	Course Instructor
Jeff Lees, MS, CUA
Jenny Chong, PhD
John Smelcer, PhD, CUA
John Sorflaten, PhD, CUA, CPE	Course Instructor
Lyle Kantrovich, CUA	Course Instructor
Mary Michaels, MBA, CUA	Course Instructor
Mathew Mason, MA
Michael Calvillo, PhD	Director of Training, Course Instructor
Mike Patterson, PhD
Robert Gillham, MSc	Europe
Sally Cohen, MS, CUA	Course Instructor
Sean McLeary, CUA	Course Instructor
Steve Fleming, CUA	Course Instructor

Consulting Project Directors
Cathy Gaddy, PhD, CUA, CHFP	Course Instructor
Diana Nelson, PhD, CUA	Course Instructor
Hal Miller-Jacobs, PhD, CUA, CPE	Course Instructor
John Bosley, PhD
Mike Nelson, PhD, CUA
Ron Sova, CUA
Susan Hura, PhD

Lead Usability Analysts
Heather Bryan, MS
Pete Elgin, PhD

Consulting Lead Usability Analysts
Alvaro Enrique Diaz, MS
Anjali Magaña, CUA
Barbara Burke, CUA	Course Instructor
Dan Smoldt, CUA
Deypika Singh, BS	Course Instructor
Eric Olive, MS, CUA	Technical Writer
Feliça (Lisa) Selenko, MS, CUA
Florian Egger, PhD
Haunani Pao, CUA
Jonathan Horowitz
Kelly L. Johnson
Kerrie Green, MA
Kris Hase, BFA
Satoshi Shibata	Japan Projects
Susan Shapiro, PhD, CUA	Course Instructor

Project Managers
Sonia Cole

Consulting Project Managers
Amy Sullivan, PMP
Margoleath Berman, CUA

Senior Usability Specialists
Andrew Schall, MA

Consulting Senior Visual Designers
Bill Morse
Karen Fojas
Ramina Khachi

Consulting Technical Writers
Amy Janczy
John Garison
Monte Kedrick, MS, PLS

Consulting Programmer
Gil Kasparek
Kim White
Peter Cole

Consulting - Special Resources
Stephen Crawford