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2009
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2008
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2007
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2006
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2005
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2004
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2003
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2001
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1999
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1998
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April/May, 2009 |
Does product sorting on a product web page influence decision-making? – The importance of presentation. |
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February/March, 2009 |
Kindle2: Crack for readers... until you start reading – How text formatting can ruin (or enhance) the readability and persuasiveness of text. |
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January, 2009 |
...just because. – The persuasive pull of justified requests. |
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November, 2008 |
Save the Earth. Everybody's doing it. – On selecting the right persuasive hook. |
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October, 2008 |
Why the Bradley Effect is not about race |
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September, 2008 |
You won't see what you don't look at... Using eyetracking to evaluate engagement and click likelihood |
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August, 2008 |
Back-to-School Reading |
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June/July, 2008 |
On Prose and Cons – When two-sided frames increase attitude certainty and behavioral intention |
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May, 2008 |
Look composed – How visuals can draw and drive attention. |
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April, 2008 |
Layering the customer experience – Humor helps, but only if it's not funny to start with |
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March, 2008 |
Of cold meds and value – Understanding irrational decision making under certainty. |
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February, 2008 |
One site fits all doesn't fit – Exploring cultural differences in consumer segmentation. |
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December, 2007 |
Show me the study! 2007 annual research review. |
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November, 2007 |
Meta-Usability – When the method is not the message. |
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October, 2007 |
Playing doctor? – Trends in health information seeking on the Web. |
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August, 2007 |
The Art of Icons – Where more realism is better, and why that's helpful. |
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July, 2007 |
Serious Games – On using simulation experiences to encourage desired behavior |
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June, 2007 |
Understanding the persuasive flow – or How we can learn to love online advertising – recent research on the effectiveness of Web advertising and ways to improve its usability. |
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May, 2007 |
Why "how many users" is just the wrong question – Rethinking the requirements for valid usability tests. |
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April, 2007 |
Thin slicing: inside or outside the world of user experience? – research showing that users make quick judgments on very little information and how this affects the design of the online experience. |
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March, 2007 |
Designing for "mature" users – Research-based guidelines that you should know when designing sites that are visited by older users. |
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February, 2007 |
Do you see what I see? Exploring cross cultural variation in looking behavior – some cultural differences in how people view Web sites. |
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January, 2007 |
What's your unconscious got to do with it? – the significant role the unconscious mind plays in consumer decision making, and some ways to measure the effects. |
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December, 2006 |
What did we learn this year? 2006 Annual Research Review – our annual year-end summary of usability research. |
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November, 2006 |
Can one build a Web site or application that engenders trust? – research-based design principles and a user-centered process are the basis of generating trust. |
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October, 2006 |
Narrative presentation and building brands – recent research which demonstrates the power of presenting user experience as narrative, and its importance in brand development. |
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September, 2006 |
Knowing what the buyers want, when they want it – recent research on the effectiveness of Web personalization strategies. |
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August, 2006 |
Heatwave! Leveraging heat maps (and other eye tracking data) to refine your information architecture – eye tracking technology has advanced to the point where it can now be taken seriously as a standard tool for usability practitioners. |
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July, 2006 |
Is usability testing as we know it about to radically change? – new trends in usability testing. |
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June, 2006 |
Oh, that kind of better... On the trade-off between feature-laden and usable – the disparity between what consumers think they need and what they can actually use. |
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April, 2006 |
If yuo can raed this yuor brian wroks...
Debunking urban legends with usable explanations – how too much educating is not always the best way to get your point across. |
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March, 2006 |
When getting the job done isn't enough... How insight into users' process makes interactions more satisfying – how the types of data you collect in a usability test can effect the impact of your redesign recommendations. |
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February, 2006 |
Where are you when I need you??? (or... Ending the search for search) – users' expectations of where items should be placed on your Web page. |
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January, 2006 |
Selling older users short – the use of the Internet and hand-held devices by older adults and the impact on user interface design. |
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December, 2005 |
Yeah, but can you give me a reference? 2.0 – HFI's 2005 annual summary of usability research. |
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October, 2005 |
Is Beauty the new usability attribute? – the interaction of Aesthetics and Usability. |
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September, 2005 |
Fine-tuning your Internet deception detectors – how people detect, and often miss, Web site fraud. |
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August, 2005 |
Much ado about sex and Web sites... or why it's still important to know who your users are – recent research on the effect of designer gender on Web site design. |
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July, 2005 |
When discount usability misleads management – a solution – the difference between finding usability problems and predicting success rates. |
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May, 2005 |
When what they see is what you get – but satisficing isn't enough – the importance of effective detailed design. |
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April, 2005 |
Making it findable – the relative importance of user-centered labels and structure. |
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March, 2005 |
Seeking clarity on consistency – defining the design
elements that contribute to perceived consistency in interface design. |
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February, 2005 |
The world is ready for usability. Is usability ready for the
world? – the prerequisites for making usability routine. |
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January, 2005 |
The answer you're searching for... is "Browse"
– the effectiveness and user preference of browsing vs. searching. |
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December, 2004 |
Yeah, but can you give me a reference? 2004 Annual Research Review – HFI's annual summary of usability research. |
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November, 2004 |
Observer Effects in Usability Testing... or, how to collect data without messing it up – The effect of the observer on usability testing and the differing results between laboratory and unmoderated remote testing.
Reader Comments |
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October, 2004 |
Do you hear what I hear? ... or why it may not matter that users still ignore breadcrumbs – Recent research on breadcrumb navigation. |
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September, 2004 |
Mind the Gap... On the appropriate use of focus groups and usability testing in planning and evaluating Interfaces – The value of focus groups and when not to use them. For usability, testing is key. |
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August, 2004 |
On the Meta-Usability of User Interface Standards... or If the developer can't use it, the standard is not there – How usable are your usability standards? |
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July, 2004 |
Adaptive Menu Design – How to select the best menu presentation style for a given application. |
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June, 2004 |
Cracking Password Usability... Exploiting human memory to create secure and memorable passwords – This newsletter looks at a novel approach to password creation.
Reader Comments |
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May, 2004 |
Enough is Enough... but five probably isn't: Evaluating the "test-five-users" guideline – This newsletter revisits the topic of the optimum number of usability testing subjects.
Reader Comments |
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April, 2004 |
Tell Me the Story... The unifying role of scenarios in conceptual design – The importance of scenarios in user interface design. |
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March, 2004 |
Welcome to the Global Village: Some considerations for doing usability in the global markets – The importance of considering local psychology in developing globalized Internet sites. |
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February, 2004 |
Do Y'see What I'm Saying? Using visual hierarchy to support your message – The effect of visual hierarchy on user comprehension. |
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January, 2004 |
Creating Effective Online Surveys: Owning Photoshop® doesn't make you an artist – What is required to make an online survey an effective data gathering tool. |
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December, 2003 |
Key Research Findings Related to User-Centered Design (2002-2003) – The year-end list of key research findings in the field of usability. |
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November, 2003 |
From Bricks to Clicks: Building customer trust in the online environment – Online cues that increase and decrease consumer perception of merchant trustworthiness. |
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October, 2003 |
Decisions, Decisions... What's a poor user (and designer) to do? – Can thoughtful information design help users make better consumer choices?
Reader Comments |
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September, 2003 |
Pitting Usability Testing Against Expert Review – When to use usability testing and when to use heuristic review.
Reader Comments |
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August, 2003 |
Are We There Yet? Effects of Delay on User Perceptions of Web Sites – Recent research on how download times affect user perceptions of your Web pages.
Reader Comments |
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July, 2003 |
Press 8 for Natural Language: The Future of IVRs – The pros and cons of "natural language" interactive voice response systems.
Reader Comments |
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June, 2003 |
The Gradual Graying of the Internet... – Recent research regarding designing for the "elderly."
Reader Comments |
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May, 2003 |
Getting Your (Intended) Vote to Count – Usability issues involved in the United States voting system. |
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April, 2003 |
Breadth vs. Depth – We revisit this question – which is best for your Web site? |
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March, 2003 |
Web Credibility – What makes a Web site credible? |
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February, 2003 |
Reading Text Online – Are we really ready to make research based decisions? |
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January, 2003 |
Linking and Searching – Observations and guidelines on the effective use of searching and linking. |
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December, 2002 |
Research-Based Observations – A list of dos and don'ts in UI design gleaned from the last year of usability research. |
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November, 2002 |
Optimal Line Length – What is the optimal line length when reading prose text from a monitor? |
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October, 2002 |
Web Site Layout – How should you lay out your Web site? |
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September, 2002 |
Making Research-Based Design Decisions – Results of last month's research poll. |
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August, 2002 |
Making Research-Based Design Decisions – What is the best way to get user-centered research results to practitioners? |
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July, 2002 |
Age Classifications – When considering the age of users – how old is "old"? |
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June, 2002 |
Readability Formulas – Consider your target audience, then write to a grade level that is or two levels below that. |
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May, 2002 |
Parallel Design – Consider as many alternative design ideas as possible before selecting the best with which to begin the iterative process. |
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April, 2002 |
Iterative Design – The limitations of "iterative design" methodologies. |
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March, 2002 |
Challenging Current Practice – Using research-based guidelines can help direct the initial decisions, but then these decisions should be validated with appropriate usability testing. |
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February, 2002 |
More About Fonts – What is the best font size and font style for Web sites? |
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January, 2002 |
Location of the Scrollbar – Are scrollbars located close enough to where users typically work with a Website or list box to encourage the fastest possible use? |
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December, 2001 |
Research-Based Observations – A year-end list of do's and don'ts that have recent research to support them. |
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November, 2001 |
Predicting Human Performance – How good are designers at predicting user performance? |
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October, 2001 |
Multimedia and Learning – What can be done to a Web site to help users better remember the content? |
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September, 2001 |
Usability Testing – How reliable is usability performance testing? |
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August, 2001 |
Designing for the elderly – What can we do to enable older adults to interact with Web sites more effectively? |
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July, 2001 |
The Growing Popularity of Usability – Why is computer system usability becoming so popular? |
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June, 2001 |
Efficiency in Design – How can designers use existing, readily available, Web-based research to be more efficient when designing Web sites? |
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May, 2001 |
Web Site Consistency – How consistent do web pages need to be in order to not degrade the performance of experienced users? |
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April, 2001 |
Response Times – In a well-designed website, how long should users have to wait for pages to download? |
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March, 2001 |
Screen Resolution – What screen resolution are you designing for? When is it time to change? |
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February, 2001 |
Heuristic Evaluations vs. Usability Testing – The discussion continues from last month. |
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January, 2001 |
Heuristic Evaluations vs. Usability Testing – The relative effectiveness of heuristic evaluations vs. usability testing. |
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December, 2000 |
What does the Near Future Promise for Usability? – Usability-related observations from COMDEX. |
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November, 2000 |
The Usability of Punched Ballots – Improving usability in America's voting systems. Calculating the number of test subjects required to find usability problems. |
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October, 2000 |
Link Affordance – How can designers improve the "link affordance" of their Web pages? What is the link affordance rate of your Web pages? |
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September, 2000 |
Reducing Reliance on Superstition – How to improve design decisions by reducing reliance on superstition. Let’s start with Miller’s "Magic 7" |
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August, 2000 |
Human Interaction Speeds – What are typical human interaction speeds for reading, listening, speaking, keying, and handwriting? |
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July, 2000 |
Menu Selection – What can we do to speed-up website interactions? |
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June, 2000 |
Improving User Performance – A recent task taxonomy of browser use concludes download time and scrolling are two major problems that developers need to address. |
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May, 2000 |
Screen Resolution – Can users read faster when using monitors that are set at higher resolutions? |
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April, 2000 |
Web Page Design – Where are the Facts? – Good grouping and good alignment make a difference. Pictures and words on buttons improve usability. |
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March, 2000 |
e-Commerce Success? – What percent of the time do users find what they are looking for when using the Internet or corporate Intranet? |
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February, 2000 |
Screen Size – Bigger is Much Better – Does the size of the screen relate to the speed with which work can be done? Is there any value in buying larger monitors or having larger Web pages? |
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January, 2000 |
Speech Recognition – Why is it taking so long for speech to be used as a primary input method? |
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December, 1999 |
Web Design Guidelines – What research-based guidelines are available for designing websites? |
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November, 1999 |
Optimum Time of Day for Optimum Performance – How can we ensure that older users perform as well as younger users in systems? Do younger and older users perform better at different times of the day? |
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October, 1999 |
User Interface Displays – What direction are we going with user interface displays? Predictions for the future. |
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September, 1999 |
Multimedia and Working Memory Limitations – Working memory capacity can be "increased" by using two senses rather than one.
Using Multimedia in Instruction – Some guidlelines. |
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August, 1999 |
Web Site Identity – The logo tells where you are |
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July, 1999 |
e-Commerce and Screen Design – Usability more important than "fancy store fronts".
e-Commerce Pricing – Buyers prefer sales to "everyday low prices". |
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June, 1999 |
Handedness and Other Preferences – Designing to ensure that critical tasks are performed by the user's preferred hand – not as obvious as one might think. |
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May, 1999 |
Heuristic Evaluations – Is there a useful set of usability heuristics currently available to practitioners? There is, but unfortunately the best set is not the one most widely used. |
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April, 1999 |
Paging vs. Scrolling – No difference in speed, but paging results in better comprehension and memory of information.
Paging vs. Scrolling – Paging works better for older users. |
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March, 1999 |
Breadth vs. Depth – Broader structures enable faster performance.
Breadth vs. Depth – 2 is the magic number. |
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February, 1999 |
Screen Fonts – Study shows that fonts designed for screen viewing give no reliable performance differences in reading speed.
Speed Reading – Successively flashing individual words on screen improves reading performance. |
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January, 1999 |
Reading Speed and Comprehension – Then and Now – Paper vs. computer monitors – high resolution monitors change the results. |
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December, 1998 |
Prototyping – 2 separate studies find no significant difference between high- and low-fidelity prototypes in usability testing. |
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November, 1998 |
Usability Testing – which tests are most effective and when to use them.
Usability Software – computer-based tools for evaluating the efficiency of user interfaces. |
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October, 1998 |
Design Considerations for Older Users.
Traning and Age – Should training be different for younger and older users? |
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September, 1998 |
Is e-Commerce Thwarted by usability issues?
Experience Counts – but novices shop less than expected.
Strong Demand for e-commerce. |
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August, 1998 |
Proper UI Design is the basis of improving computer productivity.
Designing for Efficiency, not just sufficiency. |
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July, 1998 |
Displaying Information – Hearing spoken text and looking at graphics is the best way to promote user recall.
The Best Way to Learn – Structured exercises are most effective way to train software users. |
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June, 1998 |
Web Usability – Web research gives nine guidelines to improve user performance.
Multimedia – Design tips to promote user recall. |
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