Human Factors Europe appoints Scott Weiss as Executive Director

Scott Weiss

"Usability has been my passion for nearly twenty years. I have had the privilege to work for several world-leading companies, and now have the extremely good fortune to work with the fine professionals at Human Factors in London, one of the world's greatest cities. I look forward to serving clients throughout Europe, Africa, and the Middle East in their design and user research needs, helping them to increase revenue and customer satisfaction, while reducing support costs and training requirements."

User-centred design and online usability consultancy, Human Factors Europe Ltd. has expanded its London operations with the appointment of Scott Weiss as Executive Director for Europe, Middle East and Africa.

In his new role, Weiss will be responsible for working closely with clients to help them achieve their business goals by applying global usability design and research methods.

He joins HFI from New York, where he has been running the Usable Products Company, which he founded in 1996. He brings extensive experience in usability and design, having worked with a range of high profile clients, including Dun & Bradstreet, GlaxoSmithKline, Intel, Samsung and Vodafone. Prior to that, Weiss's career included roles at Apple, Microsoft, Sybase and Autodesk.

He is the author of "Handheld Usability", the pioneering design, prototyping and usability text for the mobile industry and a contributor to a number of other published works on usability and user experience.

Weiss is a keen advocate of usability and user-centred design, with a special interest in mobile user interface technologies and quantitative usability benchmarking. He has been involved in designing and prototyping features for Vodafone's Simply mobile phone platform, as well as optimising the complete user experience of four MP3 players.

"Scott Weiss's impeccable credentials in the industry and track record of leading usability and design projects will be of immense value to our clients," says Nigel Grace, Managing Director of Human Factors International's London office.

Weiss holds a BS Engineering Degree in Human Interface Design from Stanford University. He is regularly invited to speak on usability and deliver training courses to usability professionals in the US, UK, EU, Asia and the Pacific.

Tomasz Kuskowski joins Human Factors Europe as Training and Office Manager

For several years Tomasz has been running a prestigious conference centre in London. Having worked with high profile clients (including AIG, PricewaterhouseCoopers, London Metal Exchange, Metropolitan Police, Chiltern Railways) he has acquired extensive knowledge in the field of events management and customer service. As a conference coordinator for the West End and City he has also overseen sales and marketing in these regions.

Before coming to London, in 2003 Tomasz graduated with Master Degree in Law and Public Administration. Through his legal background he developed a wide range of skills, particularly analytical approach to problems.

We believe his background and experience will be an asset to Human Factors Europe in a very short time.

Tomasz Kuskowski

"I am delighted to join the Human Factors team in London and I am enthusiastic about working for the world's largest usability company. The opportunity to help expand HFI courses, for the first time in our new London premises will be an exciting challenge for me. I believe that turning challenges into opportunities is the foundation of growth. My prime objective is to establish and maintain long-term and strong relationships with all clients attending HFI courses through high quality service."

HFI has had a strong presence in Europe since opening the doors to its London office in April, 2004. For over fifteen years, HFI has worked with European clients such as HSBC, BP, adidas, National Westminster Bank, and Reuters – companies that have come to rely on HFI's usability expertise. Our London office has provided clients throughout Europe in need of usability engineering expertise with direct access to local usability consulting and training services.