HFI offers a suite of training classes that integrate with our set of offerings and methodology. Our training combines the latest usability research with real-world examples. HFI’s instructors are also active consultants on client projects, so you’ll benefit from their hands-on experience and insights.
We also operate a certification programme in software ergonomics, with over 1,000 usability practitioners certified worldwide.
3 Day Course: User-Centred Analysis and Conceptual Design
The course offers stimulating lectures and hands-on exercises to give the student the tools and confidence needed to conduct an effective analysis. Learn the methods and concepts of analyzing user-centred requirements which are the basis for designing software interfaces and Web sites that make sense to the user.
Download course outline (143K pdf file)
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3 Day Course: The Science and Art of Effective Web and Application Design
This course draws on thousands of research studies on user behavior – and on modern principles of visual design. You will learn how to design for your target users, create navigation structures that make sense, and avoid common design pitfalls. Experience design challenges with real world examples. Experts in the field of interface ergonomics offer a comprehensive approach to creating highly effective Web sites, Intranets, and Web and Windows™ applications.
Download course outline (202K pdf file)
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2 Day Course: Practical Usability Testing
This seminar provides practical techniques to help move the web and application design into compliance with the user's needs, limitations, mental models and cognitive styles. Rich functionality is worth little if the user can't access it. This seminar provides usability practitioners with quick and practical tools to accurately predict how users will experience their applications.
Download course outline (92K pdf file)
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2 Day Course: Putting Research into Practice
HFI’s experts provide in-depth summaries of the current literature in Human-Computer Interaction, Psychology, Computer Science, Technology, Usability Engineering, and Marketing. We present the practical implications of this research and its impact on how we conduct user-centred design. Through discussion and lively exchange, participants learn to effectively apply exploratory research to their real-world applications.
Download course outline (200K pdf file)
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How to Design for Persuasion, Emotion, and Trust (PET design) – A 3-day course
Persuasion, emotion, and trust (PET design) are critical factors for creating successful online interactions. The growing reliance on e-channels makes an engaging customer experience more important than ever.
How much do you know about persuasive design?
Take the PET design quiz!
This course provides the essential knowledge to transition from being a classical usability engineer to become a complete user experience designer.
Download course outline (553K pdf file)
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How to Design for the Big: User Centric Innovation and Strategy – A 3-day course
This course will empower you to contribute to your organization's strategic planning and thinking on user-centric strategies and product innovation. You will learn how to lead and direct research for the development of new products, services, and business ideas. And you will see how to maximize your ROI on innovation work with a clear understanding of what it takes to launch successful products in the market.
This course allows UX people to move up the chain, to bring a UX perspective to the higher level of product strategy and innovation.
Download course outline (605K pdf file)
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Certified Usability Analyst Qualification
HFI is the only company in the world to offer a complete certification programme in usability. Usability is becoming increasingly critical to online success, but most designers or developers have no formal training in it. HFI’s Certified Usability Analyst (CUA) program validates usability practitioners’ expertise in user-centred design.
HFI-Certified Usability Analysts have a clear understanding of research-based principles of designing interfaces from the perspective of the end user. They perform data gathering, task analysis, and usability testing. They pinpoint the usability problems and offer design solutions. The usability analyst brings the critical success factor to bear throughout the development life cycle. That is, designing for the user.
The advantages of becoming HFI-certified:
- Get certified by the world's leading user-centred design firm.
- Become a recognized usability authority within your company and appear in HFI's official CUA directory
- Help your company increase user satisfaction in products and services
- Achieve growth and progress in your career path
HFI-Certified Usability Analysts pass an examination demonstrating their mastery of the fundamental principles of user-centred design.
Download course outline (63K pdf file)
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All four seminars back-to-back
Week One includes: User-Centred Analysis and Conceptual Design and Practical Usability Testing.
Week Two includes: The Science and Art of Effective Web and Application Design and Putting Research into Practice.
The seminar fee (£2570 + VAT) includes all four courses plus the certification exam.
More information on schedule and venues
