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Usability Evaluation
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The 360° Usability Review

HFI's 360° Review reveals crucial usability issues and offers actionable recommendations for improvement – before you invest in design. This review includes two complementary evaluation techniques in tandem: an Expert Review that focuses on what your design brings to users, and Usability Testing to examine what users bring to the design. More than a usability "to-do" list, our analysis identifies opportunities for cost savings and/or added revenue in your business model.

 

More information on HFI's
360° usability review

Detailed consulting sheet
Download (77K pdf file)

Find out more
from a usability consultant

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"Combining the best practice Expert Review with the empirical objectivity and data that come from Usability Testing creates a synergy that is more the sum of the two parts. This combination provides a complete assessment of usability issues and redesign direction."

Jerome Nadel
Chief Experience Officer
Human Factors International
Jerome Nadel
Features Benefits

Stakeholder interviews to elicit business goals of the site/application.

A comprehensive usability analysis – before you begin a redesign.

Analysis of navigation, task flow, content and visual design – benchmarked against research-based usability principles – with concrete recommendations.

Keep your design efforts focused on the most important problems.

A usability test that targets your most important user task flows and interactions to uncover problem areas (performed remotely).

Reliable recommendations backed by solid data are easier to "sell" internally.

Prioritized set of tactical recommendations based on proven usability principles and validated through direct user testing.

Get timely, cost-effective feedback in just 3-4 weeks.

Deliverables to our clients include a written report or a verbal presentation.