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The 360° Usability Review
HFI's 360° Review reveals crucial usability issues and offers actionable recommendations for
improvement – before you invest in design. This review includes two complementary evaluation techniques in tandem: an Expert Review that focuses on what your design brings to users, and Usability Testing to examine what users bring to the design. More than a usability "to-do" list, our analysis identifies opportunities for cost savings and/or added revenue in your business model. |
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"Combining the best practice Expert Review with the empirical objectivity and data that come from Usability Testing creates a synergy that is more the sum of the two parts. This combination provides a complete assessment of usability issues and redesign direction."
Jerome Nadel
Chief Experience Officer
Human Factors International |
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Benefits |
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Stakeholder interviews to elicit business goals of the site/application. |
A comprehensive usability analysis – before you begin a redesign. |
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Analysis of navigation, task flow, content and visual design – benchmarked against research-based usability principles – with concrete recommendations. |
Keep your design efforts focused on the most important problems. |
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A usability test that targets your most important user task flows and interactions to uncover problem areas (performed remotely). |
Reliable recommendations backed by solid data are easier to "sell" internally. |
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Prioritized set of tactical recommendations based on proven usability
principles and validated through direct user testing. |
Get timely, cost-effective feedback in just 3-4 weeks. |
Deliverables to our clients include a written report or a verbal presentation. |
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