Training

Usability Training and Certification Overview

NEW 3-DAY COURSE!

How to Design for the Big: User-Centric Innovation and Strategy

This course will empower you to contribute to your organization's strategic planning and thinking on user-centric strategies and product innovation.

"Traditionally, user experience practitioners have conducted their work at the structural and detailed design levels of product development. This course allows UX people to move up the chain, to bring a UX perspective to the higher level of product strategy and innovation." —Eric Schaffer, CEO, HFI

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Practical skills to design the optimal user experience

Learn techniques and methods to create the best possible user experience for your websites and applications. HFI has taught user-centered design courses worldwide since 1982.

Our training combines the latest usability research with real-world examples. HFI’s instructors are also active consultants on client projects, so you’ll benefit from their hands-on experience and insights.

HFI demonstrates
the power of
PET design.
Watch the video

How to Design for Persuasion, Emotion, and Trust (PET design)

This course provides the essential knowledge to transition from being a classical usability engineer to become a complete user experience designer.

It is no longer enough to design just for efficiency – now user experience experts must also design for engagement.

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Certification track courses

User-centered analysis and conceptual design

Practical usability testing

The science and art of effective Web and application design

Putting research into practice

	Earn your Certified Usability Analyst™ (CUA) credential HFI's CUA certification program is the world's leading credential for usability practitioners. 2904 individuals have become CUAs by passing our certification exam, offered several times per year. The exam requires a mastery of fundamental usability principles – it can be taken with or without completing HFI's training courses.		Certification is recognized in the field CUA's report: greater recognition and authority, increased career opportunities for new positions and promotions. Many user experience job descriptions request the CUA designation People from over 25 different countries have earned their CUA CUAs improve the usability of their organizations' websites and applications

CUA success stories
	CUA of the Month – Radhika Rayadu Vooruvakili of Cisco Systems More success stories from CUAs in companies both large and small
An "A" Student – CUA in the news
	Commonwealth Financial Network's Keri Donahue was recently featured in Computerworld. Read how she took HFI's user-centered design courses, earned her Certified Usability Analyst credential, and moved from HR to Web usability. An "A" Student
Passed on his own
	Eric Gauvin took the CUA exam without taking any of HFI's courses. He attributes his success to lots of study and lots of experience in the field. Read Eric's blog about taking the exam.
CUA co-authors book on gaming usability
	What happens when the goal of the interface is enjoyment rather than productivity or efficiency? Find out in this new book by CUA Noah Schaffer and co-author Katherine Isbiste – Game Usability: Advancing the Player Experience.
Praise for HFI's training from the Blogosphere
	Rahul Mainkar took HFI's training courses in India and recently became a CUA. "Attend this course, get certified... your resume will look more elegant than before. You will also discover a new way of Web site/application design and development." Read Rahul's blog on his training experience.
	Brooke Baldwin attended the Putting Research into Practice course in New York. "It’s been several years since I’ve taken one on usability and what a great refresher. New research was presented and old ideas both challenged and reinforced." Read Brooke's blog on her training experience.
HFI's 1000th CUA
	It took only 5 years to surpass 1,000 Certified Usability Analysts (CUAs) worldwide, representing over 20 countries. First launched in April 2002, HFI's CUA program quickly grew to become the leading credential for usability practitioners. We're proud to introduce Stacy Sundown-Kiene of MapQuest as our 1,000th CUA.
Hunkered down for the online CUA exam
	Janet Varan, of the New Jersey Department of Health and Senior Services, hunkers down in preparation for taking HFI's CUA exam online. She claims to have boosted her local economy with a celebratory shopping spree after successfully passing the exam.