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Practical Usability Testing

Progressive testing of Web sites and software applications is a critical component of creating a user-centered design. This seminar provides practical techniques to help move the web and application design into compliance with the user's needs, limitations, mental models and cognitive styles. Rich functionality is worth little if the user can't access it. This seminar provides usability practitioners with quick and practical tools to accurately predict how users will experience their applications.

(contributes to HFI's Certified Usability Analyst certification)

 
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Objective
Learn practical usability testing techniques – ranging from simple paper prototype tests to cutting edge remote testing – for the entire interface design life cycle.
Course length
Two days: 9:00 to 4:30 each day, 1 hour lunch break
Course content
  • Survey the scope of usability issues
  • Know the four factors that drive your testing strategy
  • Know the appropriate test and when to use it
  • Learn tests that uncover problems with content organization, task flow, and brand strategy
  • Conduct performance-based tests using paper and functioning prototypes
  • Review advanced prototype testing that adds precision to your performance measures
  • Design and conduct a remote test
  • Learn to analyze Web traffic logs
  • Review a 10-point checklist of the critical components of a successful usability test plan
Training package includes
  • A comprehensive student manual
  • A student exercise book
  • A summary study guide
  • Usability glossary
  • Usability resources
  • Quick reference guides
  • A ten-point usability test checklist
  • The instructor's wealth of a wealth of knowledge and experience in software usability engineering
Who should attend
Usability practitioners, Web site/intranet developers, application developers, interface designers, project managers
Prerequisites
None
Sample reference guides (click for larger view)
10 Point Usability Checklist Analyze Data
 
Participant Feedback
"This course gives you the necessary tools to provide the ultimate user-centered experience for all your website users." —J.J.

"I know when you see all "excellents" (on the evaluation form) you might wonder, but I truly loved the course and am excited to apply what I've learned. Your instructors are incredibly knowledgeable and helpful. I am so impressed with HFI, and so happy to have found you!" —L.Y.

"I've never been good at organized testing, but I feel that I have lots of good material from this course to be able to go back to my job and do some much needed testing and do it well! Keep up the great work!" —M.T.

"Very good points were brought up which help reinforce using correct techniques in testing that can help save you time and money during implementation. Better chance of success." —N.A.

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Onsite courses