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User-Centered Analysis and Conceptual Design
– a 3-day course

***contributes to HFI's Certified Usability Analyst (CUA) certification***

About this course

User-centered analysis is the basis for interface design that make sense to the user. With a clear definition of user requirements, developers and designers are able to create effective and usable software interface designs. Students learn the methods of analyzing user-centered requirements.

Topics covered are user profiling, data gathering, scenarios, and transitioning to final design. The course offers stimulating lectures and hands-on exercises to give the student the tools and confidence needed to conduct an effective analysis.

This course is an excellent complement to our Web design course.


Learn the methods and concepts of analyzing user-centered requirements which are the basis for designing software interfaces and Web sites that make sense to the user.

Course length

Three days: 9:00 to 4:30 each day, 1 hour lunch break

Course content

  • Creating a design strategy
  • Creating user and environmental profiles
  • Data gathering techniques such as:
    • Interviews
    • User observation
    • Surveys
    • Questionnaires
  • Personas, scenarios and task analysis
  • Primary noun architecture
  • Information architecture

Training package includes

  • A comprehensive student manual
  • A student exercise book
  • A summary study guide
  • Usability glossary
  • Usability resources
  • Quick reference guides
  • The instructor's wealth of knowledge and experience in software usability engineering

Who should attend

Usability practitioners, Web site/intranet developers, application developers, interface designers, project managers



Sample reference guides (click for larger view)

Data Gathering Decision Making Generic Interview Protocol

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User-Centered Analysis and Conceptual Design

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