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User-Centered Analysis and Conceptual Design

User-centered analysis is the basis for interface design that make sense to the user. With a clear definition of user requirements, developers and designers are able to create effective and usable software interface designs. Students learn the methods of analyzing user-centered requirements.

Topics covered are user profiling, data gathering, scenarios, and transitioning to final design. The course offers stimulating lectures and hands-on exercises to give the student the tools and confidence needed to conduct an effective analysis. This course is an excellent complement to our Web design course.

(contributes to HFI's Certified Usability Analyst certification)

 
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Course brochure with detailed outline
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Objective
Learn the methods and concepts of analyzing user-centered requirements which are the basis for designing software interfaces and Web sites that make sense to the user.
Course length
Three days: 9:00 to 4:30 each day, 1 hour lunch break
Course content
  • Creating a design strategy
  • Creating user and environmental profiles
  • Data gathering techniques such as:
    • Interviews
    • User observation
    • Surveys
    • Questionnaires
  • Personas, scenarios and task analysis
  • Primary noun architecture
  • Information architecture
Training package includes
  • A comprehensive student manual
  • A student exercise book
  • A summary study guide
  • Usability glossary
  • Usability resources
  • Quick reference guides
  • The instructor's wealth of knowledge and experience in software usability engineering
Who should attend
Usability practitioners, Web site/intranet developers, application developers, interface designers, project managers
Prerequisites
None
Sample reference guides (click for larger view)
Data Gathering Decision Matrix Generic Interview Protocol
 
Participant Feedback

"This course will help me to work with customers on a daily basis. Rarely have I attended a class that covered so much so well!!"
—L.B.

"This was an excellent course and the instructor presented in an exciting, informative way. One of the best instructors I've had! Great and applicable course content as well. Will be recommending the course to anyone who will listen!" —D.V.

"Provided useful strategies and processes. Very informational. Thanks!" —D.M

"I found all of this information to be good. It gave me the basics. I am looking forward to starting my next project so I can apply what I have learned." —T.C.

"Great course. Lots of practical tools to help me improve my application designs!" —M.M

Course schedule, fees,
and registration

Onsite courses