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How Futurist Trends Will Drive UX Design

HFI white paper – A conversation with Apala Lahiri Chavan

In this paper, Apala Lahiri Chavan, Global Chief of Technical Staff of Human Factors International, talks about the impact of the futurist perspective on user experience.

In this white paper

  • The futurist approach to user experience
  • How a user experience practitioner can apply a futurist perspective to design
  • How to spot trends in the user ecosystem that will affect design
  • Having a futurist model in place for more effective design

"The futurist perspective is so interesting. It seems like there is a whole new world for future designers to explore. I encourage all user experience professionals to explore ways to improve their skills in designing for the future."


Apala Lahiri, MA, MSc, CUA, CXA, is Global Chief of Technical Staff for Human Factors International and CEO of HFI's Institute of Customer Experience.

Apala and her team have helped designers, marketers, product managers, and ethnographers in Fortune 500 companies apply her innovative techniques to develop exciting new concepts and products. She is co-editor of the book, Innovative Solutions: What Designers Need to Know For Today's Emerging Markets. Apala is an award winning designer (International Audi Design Award) and specializes in the area of Cross Cultural Innovation and Design. She is active on Twitter @FuturistApala.

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