Home
Consulting
Overview
CX / UX Audit and Certification
Strategy and Innovation
Design Project
Persuasion Engineering
Instant ON Mature CX / UX Team
Solution Delivery and Maintenance
Get a Project Plan
Get an INSTANT Mature UX Team
Training
Thinking
About
Overview
Profile
Executive Team
Clients
Case Studies
Awards
Careers
Contact
Rich insights to fuel your UX journey
Home
Thinking
Play video
Careers in CX / UX
Mature CX / UX Practices
More Than Just Thinking about Design
The Dark Arts of Persuasion and Ethics in Design
Latest
Article
Understanding how digital transformation engages customers
Video
The pandemic and how we design for the new normal
Whitepaper
Instant on design expertise
Careers in CX / UX
Whitepaper
How Usability Analyst Training Benefits Individuals and Organizations
Video
Crafting Human Beings of the Future
Whitepaper
Growing a UX Career
Video
Hangout with Dr. Eric Schaffer - Future Proofing Your UX Career
Video
Day in the Life of an HFI UX Designer
Video
Benefits of HFI Training – Mary M. Michaels
Whitepaper
Certified User Experience Analyst™ (CXA): The Next Step for the UX Practitioner
Video
The Benefits of HFI Certification, with Mary M. Michaels
Video
Q&A About HFI's Certified User Experience Analyst (CXA) Program
Video
CUA or CXA Courses, with Mary M. Michaels
Whitepaper
Certified Usability Analyst (CUA) 2002-2015 - Career Success Stories
Video
Preparing for the CUA Exam, with Mary M. Michaels
Video
HFI Offers Advanced User Experience Analyst Certification (CXA) with Dr. Eric Schaffer
Video
CUA and CXA Certification with Dr. Eric Schaffer
Mature CX / UX Practices
Article
Understanding how digital transformation engages customers
Whitepaper
Instant on design expertise
Whitepaper
Banking Transformation: Differentiation Found through the Looking Glass
Video
How to Make Great UX the Brand of India
Whitepaper
What is a Customer Experience Integrator (CXI)?
Whitepaper
How to Avoid the 24 Perilous Pitfalls to UX Maturity
Video
Hangout with Dr. Eric Schaffer - Future Proofing Your UX Career
Video
The ROI of Usability, with Mary M. Michaels
Whitepaper
Choosing the Right UX Vendor
Whitepaper
The Business Value of UX: Taking ROI to an Institutional Level
Video
Standard Bank's Journey Towards World Class Customer Experiences
Video
How to fit UX with Agile (Webinar)
Video
The Value of Creating a Solid UX Strategy
Whitepaper
Staying Competitive through Strategic UX Design
Whitepaper
Rolta India: The User Experience Institutionalization Journey
Whitepaper
UX Maturity in Financial Services: Taking Customer-Centricity Seriously
Video
5 UX Meltdowns and How to Avoid Them
Video
Taming the Complexity of UX Work with UX Enterprise... and Magic
Whitepaper
Work Smarter: Object Oriented User Experience Design
Video
Avoid Embarrassments by Following your UX Methodology in UX Enterprise
Whitepaper
Going Mobile? Speed is Fine, But UX Strategy is Final
Video
Institutionalization of UX: A Step-by-Step Guide – 1
Video
Institutionalization of UX: A Step-by-Step Guide – 2
Whitepaper
What Every CEO Should Know about Creating an Effective User Experience Practice
Video
Institutionalization of UX: A Step-by-Step Guide – 3
Video
3 Common UX Mistakes Made by Financial Institutions
Video
UX Strategy: Don't build a usable wrong thing, with Dr. Eric Schaffer
Whitepaper
Impediments to a Mature UX Practice and How to Avoid Them
Video
What Every CEO Needs to Know About UX with Dr. Eric Schaffer
Video
UX Strategy vs. Institutionalization Strategy, with April McGee
Video
UX Enterprise Makes an Unbroken Chain from Executive Intent to Detailed Design
Video
The HFI Framework with Dr. Eric Schaffer
Video
The Golden Thread of UX with Dr. Eric Schaffer
Video
Digital Strategy with Dr. Eric Schaffer
Video
Building Industrial Strength UX, with Dr. Eric Schaffer
Video
The ROI of User Experience
More Than Just Thinking about Design
Video
Lights, Action, Disruption - Mahendra Patel
Video
Lights, Action, Disruption - Parmesh Shahani
Video
Crafting Human Beings of the Future
Video
How to Make Great UX the Brand of India
Video
Ethnographies of Human–Technology Interaction in India
Video
Ethnographies of Human-Technology Interaction in India: Between Land and Sea
Video
A-Z of Human Factors Design Science 5
Video
A-Z of Human Factors Design Science 4
Video
A-Z of Human Factors Design Science 3
Video
A-Z of Human Factors Design Science 2
Video
A-Z of Human Factors Design Science 1
The Dark Arts of Persuasion and Ethics in Design
Whitepaper
Mobile Phone: A Persuasion Channel?
Video
Gamification in UX Design with Dr. Noah Schaffer
Whitepaper
How Futurist Trends Will Drive UX Design
Video
The Process of Persuasive Design in Six Steps with Dr. Eric Schaffer
Load More Posts
Just getting to know you...
Name
Email
Organization
Location
USA and Canada
Latin America
Europe
APAC
India
Africa
Middle East
Interested in Training?
My Training and Certification
My Team’s Training and Certification
Interested in Support for Your Organization?
Working on Digital Transformations
Working on Complex CX/UX Designs
Setting Up and Maturing a Design Practice
Sovereign (Governmental) CX/UX Programs
Submit
Cancel
Thank you for your interest. We'll get in touch to discuss how we can help.
Ok
