There are currently 8727 HFI-Certified Usability Analysts™.

HFI would like to congratulate our Certified Usability Analysts. These individuals all received 70% or higher on the CUA certification exam.

Name Title Company Location CXA
O`Brien, Corey Creative Director Deloitte. Mechanicsburg, PA, USA
O`Brien, Denise UX Designer Ericsson Athlone, Co. Westmeath, Ireland
O`Brien, Jim Manager, Digital Design and UX Insight Global Atlanta, GA, USA
O`Brien, William Manager Graphic Arts International Game Technology Sacramento, CA, USA
O`Neil, Matthew Research Librarian Lockheed Martin Missiles and Fire Control Orlando, Florida , USA
O`Toole, Marcia J. Sr. Program Manager Booz Allen Hamilton McLean, VA, USA
Oberhaus, Kristin USA
Obernolte, Jeannette Lead Product Designer Target Minneapolis, MN, US
Oberson, Jeremie User Experience Consultant / Certified Usability Analyst Lausanne, Switzerland
O'Brien, Christopher J Instructional Designer Intel Corporation Chandler, AZ, US
Obright, Bryan Senior Principle Member of Technical Staff Oracle Corporation Mississauga, ON, Canada
O'Bryan, Tina Digital Publishing Manager USAA San Antonio, TX, United States 10/29/2019
O'Bryant, Jr., Joe R. Web Site Analyst Chevron Corporation Houston, TX, USA
Obuck, Cindy Tech Assistant - Web Developer SaskTel Regina, SK, Canada
O'Connell, Alicia Interactive Designer CVS/Pharmacy Woonsocket, RI, USA
O'Connor, Catherine Information Technology Specialist Washington State Dept of Health Olympia, WA, USA
O'Connor, Christine Usability Analyst Research in Motion Cambridge, ON, Canada
O'Connor, Ellie Senior Usability Analyst Information Experts Reston, VA, USA
O'Connor, Jennifer Director of User Experience and Strategy Atomic Playpen Minneapolis, , MN, USA
O'Connor, Laura Internet Content Consultant AARP Washington, DC, USA
Oddo, Matthew Senior UX Designer InMotion Software Austin, TX, USA
Odle, Judy Web Site Analyst Chevron Sugar Land, TX, USA
O'Donnell, Matthew eCommerce Manager Verizon Ashburn, VA, US
Oehme, Debbie Lead IT Analyst 3M St. Paul, MN, USA
Oelofse, Rozanne Usability Interface Specialist FNB Randburg, Gauteng, ZA
Offenhauser, George Application Development and User Experience Manager UPS Store Mahwah, NJ, US 3/29/2016
Ofrasio Jr., Manuel A. Business Analyst Smart Communications, Inc. Philippines
O'Grady, Mary Sr. Quality Engineer, Advanced Stryker Endoscopy San Jose, CA, US
Oguri, Jokichi Hewlett-Packard Co. Cupertino, CA, USA
Oh, Cassandra Singapore
Ojha, Anirudh Hyderabad, India
Oke, Keyur Human Factors Specialist in Technical Staff Human Factors International Mumbai, Maharashtra, India
O'Kelly, Tegan Business Designer Austrac Australia
Okoroji, Rebecca Ascendant Technology Chavanod, France
Okui,Glen T. Senior Marketing Specialist FedEx Services Collierville, TN, USA 5/15/2018
Okwumabua, Nkechi Grace Analyst Consumer Financial Protection Bureau Washington, DC, US
Oladipo, Ebunoluwa Sr Software Engineer Booz Allen Hamilton Burke, VA, US
Olarte, Ron Analyst California Employment Development Department Sacramento, CA, US
Oldfield, Nick Senior Usability and Business Analyst Euroclear SA/NV London, UK
Olin, April Business Analyst JPMorganChase Jersey City, NJ, USA
Olivares, Lacey Booz Allen Hamilton Arlington, VA, US
Olivares, Patrick UX Director SunGard Malvern, PA, US 6/30/2015
Olive, Eric Web Management Specialist American Family Insurance Madison, WI, USA
Oliveira, Stephanie Usability Analyst CVS USA
Olivero, Angie Principal Usability Designer HealthGrades Denver, CO, USA
Olives, Javier Senior Manager Voyager Innovations Inc. Ortigas, Metro Manila, Philippines
Olivier, Carinda Magdalena Learning Technologies Team Lead and Instructional Design MultiChoice Centurion , ZA
Olivier, Elaine User Experience Designer DVT Cape Town, Western Cape, South Africa
Olivier,Jennifer Curriculum and Usability Specialist Pearson Gilbert, AZ, USA
Oliynyk, Yarema UX Consultant SoftServe Lviv, Ukraine, Ukraine
Olsen, Jamey User Experience Manager Ameriprise Financial Services, Inc. Minneapolis, MN, USA
Olson, Heather Senior Internet Assistant American Society of Clinical Oncology Alexandria, VA, USA
Olson, Jeff Technical Web Managing Editor Sage Software, Inc. Idaho Falls, ID, USA
Olson, Jenni  
Olson, Kelly State Farm Mutual Automobile Insurance Co Bloomington, IL, US
Olson, Kristi User Experience Consultant Evantage Consulting Minneapolis, MN, USA
Olson, Suzan Principal MDH Human Factors LLC Austin, TX
Olsson, Karin Senior Business Planner WorksafeBC Vancouver, BC, Canada
Olwick, Mark Sr. Site Manager Microsoft Redmond, WA, US
Omar, Faudziah Singapore
Onal, Emrah Sr. Creative Director State Farm Marietta, GA, US 11/29/2016
O'Neal, Michael D. Business/Applications Analyst DST Systems, Inc. Kansas City, MO, USA
O'Neall, Holly Kilborn Sr. Digital Strategist Principal Financial Group Des Moines, IA, US
O'Neil, Patrick Customer Experience Architect O'Neil Design Chicago, IL, USA
O'Neill, James Web Application Specialist Sauk County Baraboo, WI, USA
Ong, Candice Digital Customer Experience Specialist Cebu Pacific Sampaloc, Manila, Phillipines
Ong, Criselle Stephanie G. Product Designer Infor PSSC Makati City, Philippines
Ong, Geok Ling  
Ong, Glenn Richmond Yao Director, Customer Experience Cebu Air Inc. Quezon City, Manila, Philippines
Ong, Shulee Project Manager Flying Icon San Francisco, CA, USA
Onono, Euclid UX Lead Eprocess International S.A. Accra, Ghana
Ontiveros, Eddie Business Analyst State Farm Mutual Automobile Insurance Co Bloomington, IL, US
Oo, Mary S Amica Mutual Lincoln, RI, USA
Oosthuizen, Tandi Digital Experience Specialist Discovery - Sandton Northriding, South Africa 12/1/2014
Oplinger, Maggey Proposal Team Lead Johnson Controls, Inc. Milwaukee, WI, US
Opolot, Janet Rose Liberty Group Johannesburg, South Africa
Opperman, Gisela UX Graduate Standard Bank PBB Johannesburg, Gauteng, ZA
Oquendo, Jacqueline Senior Digital Product Manager USAA USA
Oranday, Rosalinda USAA San Antonio, TX, USA 5/25/2018
Orciga, Bryant Phillip UI/UX Design Specialist Cebu Air, Inc. Pasay City, Phillipines
O'Reilly, Douglas Director, Research and Integrated Marketing Cendant Corporation Parsippany, NJ, USA
Orensanz, Pablo UX Lead Capgemini Barcelona, Spain
Orlac, Izabela Researcher Technicolor Cesson-Svign, France
Ormsby, Rebecca Senior User Experience Architect EDS Plano, TX, USA
Orsi, Kevin Customer Journey Lead Markel Richmond, VA, USA 4/23/2013
Ortega, Mike UX Design Consultant-Marketing Verizon Wireless Little Rock, AR, US 7/1/2014
Orth, Dan UX Designer Project Management Institute (PMI) Newtown Square, PA, USA
Ortiz, Yannel CX Process Specialist Florida Power & Light Co Miami, FL, US
Oruganti, Sai Shyam Prasad Lead User Experience Engineer OpenText Hyderabad, India
Oryschak, Chris Genworth Financial Richmond, VA, USA
Osajima, April UX Designer Booz Allen Hamilton Silver Spring, MD, US
Osborne, Candice Program Features Manager MetLife Jersey City, NJ, USA
Oskar, Jennifer Sr Strategist and Delivery Consultant SMITH Maple Grove, MN, USA
Ossello, Judy UCD Training Manager Intel Corporation Hillsboro, OR, USA
Ostberg, Rickard UX and Usability Consultant UVIN - Makes IT easy Sundsvall, Sweden 4/8/2014
Osterman, Laura Instructional Designer Chandler, AZ, US
O'Sullivan, Keith Senior Web Designer 02 Communications Dublin, Ireland
Oswal, Komal Ramesh Senior User Experience Analyst Barclays Global Service Centre Pune, India
Ouellette, Sheri Web Administrator Jefferson County Golden, CO, USA
Ourtane-Krul, pasQuale MSc Sr. UX Consultant Capgemini Amsterdam, NH, Netherlands 12/2/2014
Oviedo, Karen Project Manager Florida Power & Light Florida, USA
Owen, Jamie Multimedia Project Manager Dept. of Veterans Affairs Cleveland, OH, USA
Owens, Jessica Systems Engineer Roche Tissue Diagnostics Tucson, AZ, USA
Owens, Michael VA, USA
Oyola, David Engineering Technician Ricoh Corporation Pine Brook, NJ, USA
Oza, Vani DC Senior Consultant Deloitte Carol Stream, IL, USA
Ozakar,Asli Deniz UX & Interaction Designer Turkcell Kartal, Istanbul, Turkey
Ozbun, Heather Usability Specialist A.G. Edwards & Sons St. Louis, MO, USA
Ozdemir, Ferhat UX & Interaction Designer TURKCELL Istanbul, TR
Ozuyener, Uluc Project Manager Eli Lilly and Company Zionsville, IN, USA

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Privacy policy

Reviewed: 18 Mar 2014

This Privacy Policy governs the manner in which Human Factors International, Inc., an Iowa corporation ("HFI") collects, uses, maintains and discloses information collected from users (each, a "User") of its website and any derivative or affiliated websites on which this Privacy Policy is posted (collectively, the "Website"). HFI reserves the right, at its discretion, to change, modify, add or remove portions of this Privacy Policy at any time by posting such changes to this page. You understand that you have the affirmative obligation to check this Privacy Policy periodically for changes, and you hereby agree to periodically review this Privacy Policy for such changes. The continued use of the Website following the posting of changes to this Privacy Policy constitutes an acceptance of those changes.


HFI may use "cookies" or "web beacons" to track how Users use the Website. A cookie is a piece of software that a web server can store on Users’ PCs and use to identify Users should they visit the Website again. Users may adjust their web browser software if they do not wish to accept cookies. To withdraw your consent after accepting a cookie, delete the cookie from your computer.


HFI believes that every User should know how it utilizes the information collected from Users. The Website is not directed at children under 13 years of age, and HFI does not knowingly collect personally identifiable information from children under 13 years of age online. Please note that the Website may contain links to other websites. These linked sites may not be operated or controlled by HFI. HFI is not responsible for the privacy practices of these or any other websites, and you access these websites entirely at your own risk. HFI recommends that you review the privacy practices of any other websites that you choose to visit.

HFI is based, and this website is hosted, in the United States of America. If User is from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law and User is registering an account on the Website, visiting the Website, purchasing products or services from HFI or the Website, or otherwise using the Website, please note that any personally identifiable information that User provides to HFI will be transferred to the United States. Any such personally identifiable information provided will be processed and stored in the United States by HFI or a service provider acting on its behalf. By providing your personally identifiable information, User hereby specifically and expressly consents to such transfer and processing and the uses and disclosures set forth herein.

In the course of its business, HFI may perform expert reviews, usability testing, and other consulting work where personal privacy is a concern. HFI believes in the importance of protecting personal information, and may use measures to provide this protection, including, but not limited to, using consent forms for participants or "dummy" test data.

The Information HFI Collects

Users browsing the Website without registering an account or affirmatively providing personally identifiable information to HFI do so anonymously. Otherwise, HFI may collect personally identifiable information from Users in a variety of ways. Personally identifiable information may include, without limitation, (i)contact data (such as a User’s name, mailing and e-mail addresses, and phone number); (ii)demographic data (such as a User’s zip code, age and income); (iii) financial information collected to process purchases made from HFI via the Website or otherwise (such as credit card, debit card or other payment information); (iv) other information requested during the account registration process; and (v) other information requested by our service vendors in order to provide their services. If a User communicates with HFI by e-mail or otherwise, posts messages to any forums, completes online forms, surveys or entries or otherwise interacts with or uses the features on the Website, any information provided in such communications may be collected by HFI. HFI may also collect information about how Users use the Website, for example, by tracking the number of unique views received by the pages of the Website, or the domains and IP addresses from which Users originate. While not all of the information that HFI collects from Users is personally identifiable, it may be associated with personally identifiable information that Users provide HFI through the Website or otherwise. HFI may provide ways that the User can opt out of receiving certain information from HFI. If the User opts out of certain services, User information may still be collected for those services to which the User elects to subscribe. For those elected services, this Privacy Policy will apply.

How HFI Uses Information

HFI may use personally identifiable information collected through the Website for the specific purposes for which the information was collected, to process purchases and sales of products or services offered via the Website if any, to contact Users regarding products and services offered by HFI, its parent, subsidiary and other related companies in order to otherwise to enhance Users’ experience with HFI. HFI may also use information collected through the Website for research regarding the effectiveness of the Website and the business planning, marketing, advertising and sales efforts of HFI. HFI does not sell any User information under any circumstances.

Disclosure of Information

HFI may disclose personally identifiable information collected from Users to its parent, subsidiary and other related companies to use the information for the purposes outlined above, as necessary to provide the services offered by HFI and to provide the Website itself, and for the specific purposes for which the information was collected. HFI may disclose personally identifiable information at the request of law enforcement or governmental agencies or in response to subpoenas, court orders or other legal process, to establish, protect or exercise HFI’s legal or other rights or to defend against a legal claim or as otherwise required or allowed by law. HFI may disclose personally identifiable information in order to protect the rights, property or safety of a User or any other person. HFI may disclose personally identifiable information to investigate or prevent a violation by User of any contractual or other relationship with HFI or the perpetration of any illegal or harmful activity. HFI may also disclose aggregate, anonymous data based on information collected from Users to investors and potential partners. Finally, HFI may disclose or transfer personally identifiable information collected from Users in connection with or in contemplation of a sale of its assets or business or a merger, consolidation or other reorganization of its business.

Personal Information as Provided by User

If a User includes such User’s personally identifiable information as part of the User posting to the Website, such information may be made available to any parties using the Website. HFI does not edit or otherwise remove such information from User information before it is posted on the Website. If a User does not wish to have such User’s personally identifiable information made available in this manner, such User must remove any such information before posting. HFI is not liable for any damages caused or incurred due to personally identifiable information made available in the foregoing manners. For example, a User posts on an HFI-administered forum would be considered Personal Information as provided by User and subject to the terms of this section.

Security of Information

Information about Users that is maintained on HFI’s systems or those of its service providers is protected using industry standard security measures. However, no security measures are perfect or impenetrable, and HFI cannot guarantee that the information submitted to, maintained on or transmitted from its systems will be completely secure. HFI is not responsible for the circumvention of any privacy settings or security measures relating to the Website by any Users or third parties.

Correcting, Updating, Accessing or Removing Personal Information

If a User’s personally identifiable information changes, or if a User no longer desires to receive non-account specific information from HFI, HFI will endeavor to provide a way to correct, update and/or remove that User’s previously-provided personal data. This can be done by emailing a request to HFI at Additionally, you may request access to the personally identifiable information as collected by HFI by sending a request to HFI as set forth above. Please note that in certain circumstances, HFI may not be able to completely remove a User’s information from its systems. For example, HFI may retain a User’s personal information for legitimate business purposes, if it may be necessary to prevent fraud or future abuse, for account recovery purposes, if required by law or as retained in HFI’s data backup systems or cached or archived pages. All retained personally identifiable information will continue to be subject to the terms of the Privacy Policy to which the User has previously agreed.

Contacting HFI

If you have any questions or comments about this Privacy Policy, you may contact HFI via any of the following methods:
Human Factors International, Inc.
PO Box 2020
1680 highway 1, STE 3600
Fairfield IA 52556
(800) 242-4480

Terms and Conditions for Public Training Courses

Reviewed: 18 Mar 2014

Cancellation of Course by HFI

HFI reserves the right to cancel any course up to 14 (fourteen) days prior to the first day of the course. Registrants will be promptly notified and will receive a full refund or be transferred to the equivalent class of their choice within a 12-month period. HFI is not responsible for travel expenses or any costs that may be incurred as a result of cancellations.

Cancellation of Course by Participants (All regions except India)

$100 processing fee if cancelling within two weeks of course start date.

Cancellation / Transfer by Participants (India)

4 Pack + Exam registration: Rs. 10,000 per participant processing fee (to be paid by the participant) if cancelling or transferring the course (4 Pack-CUA/CXA) registration before three weeks from the course start date. No refund or carry forward of the course fees if cancelling or transferring the course registration within three weeks before the course start date.

Cancellation / Transfer by Participants (Online Courses)

$100 processing fee if cancelling within two weeks of course start date. No cancellations or refunds less than two weeks prior to the first course start date.

Individual Modules: Rs. 3,000 per participant ‘per module’ processing fee (to be paid by the participant) if cancelling or transferring the course (any Individual HFI course) registration before three weeks from the course start date. No refund or carry forward of the course fees if cancelling or transferring the course registration within three weeks before the course start date.

Exam: Rs. 3,000 per participant processing fee (to be paid by the participant) if cancelling or transferring the pre agreed CUA/CXA exam date before three weeks from the examination date. No refund or carry forward of the exam fees if requesting/cancelling or transferring the CUA/CXA exam within three weeks before the examination date.

No Recording Permitted

There will be no audio or video recording allowed in class. Students who have any disability that might affect their performance in this class are encouraged to speak with the instructor at the beginning of the class.

Course Materials Copyright

The course and training materials and all other handouts provided by HFI during the course are published, copyrighted works proprietary and owned exclusively by HFI. The course participant does not acquire title nor ownership rights in any of these materials. Further the course participant agrees not to reproduce, modify, and/or convert to electronic format (i.e., softcopy) any of the materials received from or provided by HFI. The materials provided in the class are for the sole use of the class participant. HFI does not provide the materials in electronic format to the participants in public or onsite courses.