5 common (and expensive) UX meltdowns your company needs to avoid
In this short video, Dr. Eric Schaffer takes you through five most interesting (and sometimes amusing) UX meltdowns he’s come across in his long career and provides expert insights on how to avoid them.
Author Details
Eric Schaffer, PhD, CUA, CXA, CPE Founder and Head of HFI Laboratories
Eric is the world’s thought-leader and global evangelist for mature and industrial strength UX operations--working in this field of UX since 1977.
